Delivery & Returns
We use both parcel carriers and pallet delivery companies to make our deliveries.
Smaller orders (for less than 15 items) will be delivered by a parcel carrier, and are usually received within 3-5 working days.
Deliveries will need to be signed for unless you specify a safe place for the items to be delivered to without a signature. If you opt for delivery to a safe place without a signature being required, Sports Coatings will not be liable for any loss or damage that may occur.
Larger orders (15 items or more) will be dispatched on a pallet for delivery by a pallet delivery company. Delivery of the pallet will be by arrangement between the customer and the pallet delivery company - however there must be large vehicle access to the delivery address.
All pallet deliveries will need to be signed for but can be left without a signature, at your risk, in the safe place you specify.
If you opt for delivery to a safe place without a signature being required, Sports Coatings will not be liable for any loss or damage that may occur.
If you have an issue with your product and believe it to be faulty, please contact us immediately and our team will arrange for replacement product to be dispatched.
If you wish to cancel your order, please call us on 01440 766360 or email us at firstname.lastname@example.org within the cooling off period.
The cooling off period is 14 working days from receipt of the product, within which you must notify us if you wish to cancel your order and return the goods. Please note that return transport for unwanted product will be at the Customers' expense.